Choosing the right pet insurance for your feline companion is a crucial decision. With so many options available, it can be overwhelming to find the best fit for your cat’s needs and your budget. This comprehensive guide delves into Pets Best cat insurance, examining its features, coverage options, pricing, customer reviews, and more, to help you make an informed decision.
Understanding Pets Best Cat Insurance
Pets Best is a well-established pet insurance provider known for its straightforward approach and customizable plans. They offer accident-only and accident & illness coverage, allowing you to tailor your policy to your cat’s specific health needs and your financial capabilities. Their plans are designed to be flexible, adapting to your cat’s changing healthcare requirements throughout their life.

Source: cattime.com
Key Features of Pets Best Cat Insurance
- Customizable Plans: Choose between accident-only or accident & illness coverage to match your budget and your cat’s health status.
- Reimbursement Style: Pets Best operates on a reimbursement model. This means you pay the veterinary bill upfront and then submit a claim to Pets Best for reimbursement. This offers flexibility in choosing your veterinarian.
- Direct Pay Option (in select states): In some areas, Pets Best offers a direct pay option, where they pay the veterinary clinic directly. This eliminates the need for you to pay upfront.
- Wide Veterinary Network: Pets Best works with a vast network of veterinary clinics nationwide, giving you access to a wide range of healthcare professionals.
- 24/7 Customer Support: Access to customer support is available around the clock, ensuring assistance whenever you need it.
- Wellness Plans (add-on): Pets Best offers optional wellness add-ons that cover routine care like vaccinations and preventative medications.
Coverage Options and Benefits
Pets Best offers various coverage options, catering to different needs and budgets. Their accident-only plans cover unexpected injuries, while their accident & illness plans cover a broader range of conditions, including illnesses, surgeries, and chronic conditions. Understanding the different coverage levels is crucial in selecting the right plan for your cat.
Accident-Only Coverage, Pets best cat insurance
This plan covers costs associated with accidents, such as broken bones, lacerations, and ingestion of foreign objects. It’s a more affordable option, ideal for healthy cats with a lower risk of illness.
Accident & Illness Coverage
This comprehensive plan covers accidents and a wide array of illnesses, including hereditary and congenital conditions (subject to waiting periods). This offers more extensive protection but comes at a higher premium.
Optional Add-ons: Wellness Plans
Pets Best’s wellness plans provide coverage for routine care, such as annual check-ups, vaccinations, and preventative medications. These plans can help budget for routine veterinary visits and contribute to your cat’s overall health.
Pricing and Cost Factors
The cost of Pets Best cat insurance varies depending on several factors:
- Your Cat’s Age: Kittens generally have lower premiums than older cats.
- Breed: Certain breeds are predisposed to specific health issues, which can impact premium costs.
- Location: Veterinary costs vary by location, influencing premium rates.
- Coverage Level: Accident-only plans are typically cheaper than accident & illness plans.
- Deductible: Choosing a higher deductible will lower your monthly premium, but you’ll pay more out-of-pocket when filing a claim.
- Reimbursement Percentage: A higher reimbursement percentage means Pets Best will cover a larger portion of your veterinary bills, but this will also increase your premium.
Customer Reviews and Ratings
While Pets Best generally receives positive feedback for its straightforward claims process and customer service, it’s important to research independent reviews from various sources to gain a balanced perspective. Look for reviews on sites like Trustpilot and the Better Business Bureau to gauge customer satisfaction.
Claim Process and Customer Service
Filing a claim with Pets Best is generally considered straightforward. You’ll need to submit the veterinary bill and any required documentation. Their customer service team is available to assist you throughout the process. However, processing times can vary.
Frequently Asked Questions (FAQ)
- Q: What is the waiting period for coverage? A: Pets Best typically has waiting periods before coverage begins for certain conditions (e.g., illnesses). Check their website for the most up-to-date information.
- Q: What types of veterinary care are covered? A: Coverage depends on your chosen plan. Accident-only plans cover accidents, while accident & illness plans cover a wider range of illnesses and injuries. Specific exclusions apply.
- Q: Can I choose any veterinarian? A: Yes, Pets Best allows you to choose any licensed veterinarian.
- Q: How do I file a claim? A: You can file a claim online through their website or by mail. Detailed instructions are available on their website.
- Q: What is the reimbursement percentage? A: The reimbursement percentage is customizable and depends on the plan you choose. You can select from various options.
- Q: Are there any exclusions? A: Yes, like most pet insurance providers, Pets Best has exclusions. These may include pre-existing conditions, routine checkups (unless covered by a wellness add-on), and certain breed-specific conditions.
Comparing Pets Best to Other Cat Insurance Providers: Pets Best Cat Insurance
Before making a decision, it’s highly recommended to compare Pets Best to other reputable pet insurance providers. Consider factors like coverage options, pricing, customer reviews, and the claims process. Several comparison websites can help you streamline this process.
Conclusion
Pets Best cat insurance offers a customizable and relatively straightforward approach to pet health insurance. Its flexible plans, reimbursement style, and wide veterinary network make it a viable option for many cat owners. However, carefully review the coverage details, pricing, and customer reviews to determine if it’s the right fit for your cat and your budget. Remember to compare with other providers before making your final choice.
Call to Action
Ready to explore your options for protecting your feline friend? Get a free quote from Pets Best today and see how their plans can provide peace of mind!
Disclaimer: This article provides general information and should not be considered financial or medical advice. Always refer to Pets Best’s official website and policy documents for the most accurate and up-to-date information.
Sources:
- Pets Best Official Website
- National Association of Insurance Commissioners (for general insurance information)
Common Queries
What types of illnesses and injuries are covered by Pets Best Cat Insurance?
Pets Best typically covers a wide range of illnesses and injuries, but specific coverage depends on the chosen plan. Commonly covered conditions include accidents, illnesses, and certain preventative care. Review the policy details for a complete list.

Source: catster.com
What is the waiting period before coverage begins?
There’s usually a waiting period, typically 14-30 days, before coverage begins for illnesses. Accident coverage may be immediate. Check your policy for the exact waiting period.
How do I file a claim with Pets Best Cat Insurance?
The claims process usually involves submitting veterinary bills and completing a claim form, either online or by mail. Specific instructions are provided in your policy documents.
Can I change my Pets Best Cat Insurance plan?
Policy changes are usually possible, but there might be limitations depending on the timing and specific plan changes. Contact Pets Best directly to inquire about modifying your existing plan.